Short answers about buying and selling online on Quidbo. The terms have the full rules.
What is Quidbo?
Quidbo is a UK online marketplace where people and small businesses buy and sell. Every account is ID-verified, payment is held until the item arrives, and the Quidbo Guarantee covers what you buy through Quidbo checkout.
How much does it cost to sell?
Quidbo's fees are half of eBay UK's. There are no listing fees for now, and your first single item sells free. Private sellers pay no selling fee; their buyer pays a small Quidbo Guarantee fee. Business sellers pay a selling fee only when the item sells.
Why do I have to verify my ID?
So everyone you deal with is a real, identifiable person. It is what lets Quidbo ban fraudsters for life and report them to the police and Action Fraud.
When do I get paid?
3 days after tracking shows the item delivered, or after the buyer says it arrived. Without tracking, 14 days after you mark it posted. Never before it is posted, and not while a claim or card dispute is open.
Who pays the card processing fee?
The seller. It is taken from the seller's money on its own line, never added to the buyer's price, and there is none on a seller's free first single item.
What if my item never arrives?
Report a problem on the order from 7 days after it was posted. If the seller can't put it right within 3 days, Quidbo decides, and you get your money back if it never arrived.
Can I return something I changed my mind about?
From a business seller, yes: tell them within 14 days of it arriving. From a private seller there is no right to change your mind, but the item must be as described.
Can I pay by bank transfer?
No. Pay only through Quidbo checkout. Payments made any other way are never covered by the Quidbo Guarantee.
Does Quidbo have online auctions?
Auctions are opening soon. They will use proxy bidding, and a bid in the last 2 minutes extends the end by 2 minutes, so nobody wins by sniping.
How does feedback work?
Buyers and sellers rate each other on every completed order, within 60 days. Neither side sees the other's feedback until both have left it.
Can I cancel an order?
Before it is posted, a buyer can ask the seller to cancel and is refunded in full if the seller agrees. A seller can cancel any order before posting it, and the buyer is refunded in full.